The Quality Department

At every stage, the tea passes through expert hands. Our quality team rigorously monitors the integrity of our leaves and the conformity of our products, from their arrival from the world's gardens to their final packaging. Each batch is inspected twice, according to strict protocols, to guarantee purity, freshness, traceability, and safety. It's a precise, methodical, and discreet process that allows each customer to open their box with confidence and savor their tea with peace of mind.

At the intersection of commitment and collective consciousness, CSR is the common thread that connects our decisions to our beliefs. It examines contemporary issues related to the cultivation of tea and plants: the carbon footprint of transport, fair working conditions, sustainable agriculture, and support for inclusive projects like Café Joyeux. It guides the Maison in its structural choices, drives concrete and sustainable actions, and invites us to think of our profession as a shared responsibility. A profession of balance, consistency, vigilance, and meaning.

Curious, agile, and forward-looking, R&D at Betjeman & Barton is a silent force working every day to reinvent possibilities. It tirelessly explores new, more responsible packaging materials—corn starch sachets, reusable or compostable boxes—while also considering the actions of tomorrow: portable pods, cold infusions, and alternative sensory experiences. It's a profession of vigilance and audacity, serving both taste and the environment, where each innovation is born from a deep respect for the planet, tea artisans, and the expectations of a changing world.